Notice: This process takes 24 hours it cannot be rushed due to security protocols. Start the Account Recovery Process by going to our Account Recovery page. If you reinstall Authy, but don't have access to another Authy app installation, you will need to recover your account. Reinstalling Authy with NO other Authy Apps installed If Multi-device is not enabled on your other Authy installation, enable it with the instructions here: Enable or Disable Authy Multi-Device. You'll only need to confirm access to your account on the already configured Authy device.
If the Multi-Device option is enabled, you can just download and install the Authy app, and then enter your old phone number to regain access.
If you need to reinstall Authy, AND have another Authy installation already configured for this number, you may be able to regain access without requesting an account recovery. Reinstalling Authy with Access to Another Configured Authy App For directions, see Installing Authy Apps.
IMPORTANT RECOVERY NOTES: To avoid delays if you need to restore Authy access again in the future, we recommend installing the Authy App to a secondary device (computer or tablet) as soon as you regain account access. You need to reinstall Authy, but NO other Authy apps are installed.You need to reinstall Authy, and another Authy app IS installed and linked to your number.These options will vary depending upon your situation, so please take a look which is the scenario you are experiencing and click to see the solution: Therefore, we have a number of options for you to help restore access as quickly and securely as possible. The way our device recognition works, we can't tell a new device from a master reset. You lost or forgot your App Protection PIN or Master Password.Your phone or tablet was cleared or master reset.Your computer needed to be reformatted, or the OS had to be reinstalled My Authy Tokens are Missing or Lost Unexpected Authy Token Authy Merge Accounts email Error: Account Suspended - Too Many Attempts My Token Code Doesnt.Users may need to reinstall the Authy application for any number of reasons: Aviso: Este artigo também está disponível em português.